We provide maintenance and inspection for gas fireplaces, and gas logs.
We also provide free in-home inspections for products to be purchased and installed by Godby.
services not provided
Our installation and service technicians are Employees of Godby Hearth & Home.
Product education designed to fit your project
Demonstrations of product features and benefits
Print take offs, and design consultation
A detailed written scope of work with pricing
Installation of all products purchased through Godby Hearth & Home
Repair and maintenance services for products installed by Godby Hearth & Home
Although we do not directly provide the following services, we do have a referral network of qualified companies performing these services daily.
We are not licensed to repair or replace existing gas line, or install new gas lines
We are not licensed to repair, replace or install electrical wiring
Cleaning and inspection of wood burning flue systems (metal or masonry)
Removal of rodents or pests from gas fireplace
Repair and maintenance to the exterior facade of a chimney
Installation of brick or stone on the front face of the fireplace
Installation of brick or stone fire pits
Installation of product that was not purchased through Godby Hearth & Home
GAS FIREPLACE SERVICE AND MAINTENANCE
Godby Hearth & Home provides service on gas fireplaces and gas log sets. We employ a staff of trained professionals with decades of experience working on these gas appliances, grills and fire pits. Our standard gas fireplace "Service & Inspection" includes a thorough cleaning and inspection of the pilot assembly, air mixer, thermocouple, thermopile, burner, logs, millivolt wiring and gas valve assembly. At that time of service and inspection, our technicians will advise you about any parts that need repaired or replaced.
COMMON SYMPTOMS OF GAS FIREPLACES THAT ARE IN NEED OF AN INSPECTION AND SERVICE
The igniter sparks, but the pilot will not light.
The igniter button will not create a spark.
The pilot will light, but the pilot flame goes out after letting off the pilot knob.
The main fireplace burner comes on, but goes out after a short period of time.
The main fireplace burner shuts off and then comes back on by itself.
The pilot light is on, but the wall switch will not turn on the main fireplace burner.
The blower does not come on automatically like it used to.
The blower is making a hum, grinding or squeaking noise.
The glass is dirty with either a white or black film.
A black film or soot is visible directly above the fireplace opening.
A black soot build up on the logs and the flame is very uneven on one side of the burner.
Flame is very blue and the fireplace does not remain lit for longer than 20-25 mins