Fireplace Service Technician

Apply at our Rockville Rd location or email at

About Us

Godby Hearth & Home has established itself as the destination for high quality products and services in the residential construction industry. We employ full-time, year-round employees (no contractors or subs) in order to provide the highest level of sales, installation, and service to our customers, which include new construction, remodeling and direct retail. The majority of our growth comes from referral and repeat business from our satisfied customers. We promote a working team environment where everyone supports each other’s efforts.

Godby Hearth & Home seeks a Fireplace Service Technician for our west side location at 7904 Rockville Rd. Indianapolis, IN 46214.

Previous fireplace service experience is not required however, a minimum of 5 years’ experience in the installation, maintenance or repair of any type of equipment is a must.  Experience in service of electrical or gas equipment is preferred.  In-house training by current staff and supervisor will be provided for all job responsibilities.

Who We Are Looking For

This is not your typical service technician position.  We consider our service technicians to be one of our strongest marketing assets.  Our Company strategic plan identifies service as a key growth area over the next 5 years.  The position has tremendous growth potential for someone who continually seeks new challenges.  We are looking for someone to come in on the ground floor and help create their own opportunity to grow.

 You will be the primary person providing our customer with information related to the installation or repair of product. We want an independent thinker who enjoys working in a fast pace environment and has a desire to continue to learn.  There will be significant direct contact with our customers where strong written/verbal communication is key.  Attention to detail, and organizational skills are critical.

The Job

This position will be a service technician for gas fireplaces and a liaison to all our customers. You will be representing the company by consulting, installing and repairing gas fireplaces and related gas products. There is wide range of technology with in our industry from millivolt pilot ignition systems to hot surface ignition systems. Developing a high level of technical competency on this range of product will be critical to your success and growth with the company. This position is a full-time, year-round 40 to 45 hours per week commitment. There will be extended hours and some Saturday hours during our busiest time of the year from November through January.

Required Skills Include

  • Mechanically inclined
  • Strong written and verbal communication skills
  • Desire to continually learn
  • Knowing what you do not know
  • Willingness to ask for assistance and opening learn from others
  • Organization and follow up skills
  • Proactive approach to problem solving
  • Able to perform work unsupervised
  • Ability to work well with others

Compensation and Benefits

Compensation and employment benefits include major medical and ancillary insurance plans, paid vacations, paid holidays, matching retirement plan, ongoing technical and vendor training. Annual Salary is between $40,000 to $50,000 depending on previous work experience.